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Tuesday, November 19, 2024

 1 .Which trigger type below starts a trigger based on an action, such as a button click on a form?


Window trigger

Process trigger

Interactive forms trigger

Email trigger


2.Which of the following are tasks performed by the Automation Co-Pilot Manager?


Deploys bots on remote devices

Creates teams and adds users to them

Manages processes and adds teams

Allocates Control Room resources


answer is:


Creates teams and adds users to them


3.In the process of setting up a widget, iframe widget configuration comes under which step?


Setting up Teams and Processes

Setting up the Widget

Creating an iframe

Configuring the Widget in web application


 answer is:


Configuring the Widget in web application


4.Which of the following persona is assigned with the Unattended Bot Runner license?


Bot Creator

Automation Co-Pilot User

Automation Co-Pilot Administrator

Bot Runner


answer is:


Bot Runner



5.Which personas or roles below logs into Automation Co-Pilot Web, selects the process, and creates requests and tasks in the workflow?


Automation Co-Pilot User

Automation Co-Pilot Administrator

Automation Co-Pilot Scheduler

Bot Creator



answer is:


Automation Co-Pilot User


6.Select three of the benefits of Automation Co-Pilot from the following.


Enhances productivity

Can be accessed from limited number of applications

Quickly creates and deploys the bots

Simplifies the automation process

Insecure and lightweight


answers are:


Enhances productivity

Quickly creates and deploys the bots

Simplifies the automation process


7.Nyika, who is a Customer Relationship Manager, is on a call with the customer to resolve a payment issue. To fetch a few payment details, she switches between multiple disjoint applications which is formidable while the customer awaits. Can Automation Co-Pilot help her in simplifying the task?


Yes

No


 answer is:


Yes


8.The Automation Co-Pilot Manager requires which of the following roles? Select all that apply.


AAE_Basic

AAE_Robotic Interface Manager

AAE_Robotic Interface Administrator

AAE_Pool Administrator


 answers are:


AAE_Robotic Interface Manager

AAE_Robotic Interface Administrator


9.Which of the following is the responsibility of the Bot Creator? Select all that apply.


Designs the bots, forms, and process required for automation

Assigns roles and licenses

Checks items into the public folder so they are available to Automation Co-Pilot users

Creates separate teams for each department


answers are:


Designs the bots, forms, and process required for automation

Checks items into the public folder so they are available to Automation Co-Pilot users


10.Which of the following does not come under the tasks for setting up Back-Office automation?


Create teams with all the available members.

Design the process that specifies start and end points, as well as how forms, bots, and other components will be utilized.

Create the required team(s) with users and roles, and assign them to a process that has a unique process key.

Create and run an unattended bot to trigger the process.


answer is:


Create teams with all the available members.


11.Which of the following are stated Roles in the process of setting up Automation Co-Pilot? Select all that apply.


Device Management Role

Automation Co-Pilot Web Role

Check-In Role

Device Pool Scheduler Role

AAE_Locker Admin Role

Automation Co-Pilot User Role


answers are:


Automation Co-Pilot Web Role

Automation Co-Pilot User Role



12.The Bot Creator user requires which of the following roles? Select all that apply.


AAE_Pool Admin

AAE_Admin

AAE_Basic

AAE_Robotic Interface Manager



answers are:


AAE_Admin

AAE_Basic


13.Of the following roles, which should be assigned the Automation Co-Pilot User license? Select all that apply.


Automation Co-Pilot User

Automation Co-Pilot Administrator

Automation Co-Pilot Manager

Bot Creator

Bot Runner


answer is:


Automation Co-Pilot User


14.The benefits of using Automation Co-Pilot Desktop include which of the following?


Allows you to automate contact center workflows

Provides a user-friendly interface for agents to collaborate with bots

Bridges various systems

Prevents agents flipping between systems

All of these are benefits of Automation Co-Pilot Desktop


answer is:


All of these are benefits of Automation Co-Pilot Desktop


15.Which of the following users creates the necessary bots, forms, and processes that are checked into the public folder?


Automation Co-Pilot User

Bot Creator User

Automation Co-Pilot Administrator

Bot Runner User


 answer is:


Bot Creator User


16.Which of the following privileges should be assigned to the Automation Co-Pilot Administrator using the Manage Devices role? Select all that apply.


Run my bots

View & manage All device(s)

Create device pools

View my bots


answers are:


View & manage All device(s)

Create device pools



17.Which of the following steps does not belong in creating an automation using Automation Co-Pilot Desktop?


Create forms with text boxes, labels, and buttons as required.

Set rules for teams as needed.

Create the bot(s) required to automate the overall process and form(s).

Configure Trigger Loop and Trigger Loop: Handle actions where needed.



answer is:


Set rules for teams as needed.


18.Which of the roles or users below is used to deploy bots on remote devices?


Automation Co-Pilot Administrator

Bot Creator

Bot Runner User

Automation Co-Pilot User


 answer is:


Automation Co-Pilot Administrator


19.Which of the following is an important step in ensuring unattended bots that are triggered by Automation Co-Pilot processes run successfully?


Users and roles are created by the administrator for various personas.

A connection is established between the Control Room and Automation Co-Pilot Web via the Scheduler User.

Teams are created and users are added, then the teams are assigned to processes.

Users create requests for shared and private teams.


answer is:


A connection is established between the Control Room and Automation Co-Pilot Web via the Scheduler User.


20.Which of the following tab alerts about the pending tasks and automation status in the local automation widget within the application?


Automation tab

My Tasks tab

Edit Task tab

Notification tab


answer is:


My Tasks tab


21.The Check-In Role needs which types of access selected on the BOTS tab for Bots and the Bot Store folders? Select all that apply.


Run

Delete from repository

Check in

Check out

Select all


answer is:


Check in and Check out



22.Which of the steps below are also key components in creating an automation process using Automation Co-Pilot Desktop? Select all that apply.


Configure Interactive Forms: Display actions

Setup Automation Co-Pilot Scheduler user

Configure Trigger Loop and Trigger Loop: Handle actions where needed

Configure scheduler for a process

Configure necessary Task Bot: Run actions


 answers are:


Configure Interactive Forms: Display actions

Configure Trigger Loop and Trigger Loop: Handle actions where needed

Configure necessary Task Bot: Run actions



24.Automation Co-Pilot widgets are composed from _____ inline frame that the user can configure and access in the supported web browsers.


Java

Python

HTML

PHP


answer is:


HTML


25.Checking in a process along with its dependencies enables you to ___ the process and dependencies from one environment (such as DEV or QA), then ___ them into a different environment (like production). Which pair of words below best fits the corresponding blanks in this statement?


create / save

export / import

import / export

save / create


 answer is:


export / import


26.Which of the following provides an intuitive portal that is accessible from web browsers and mobile devices?


Automation Co-Pilot on web

Automation Co-Pilot on Desktop

Embedded Automation Co-Pilot

Automation Co-Pilot on a specified application


answer is:


Automation Co-Pilot on web


27.Which of the following are key components of Automation Co-Pilot Desktop? Select all that apply.


Interactive forms

Bots

Process Schedulers

Triggers

Automation Co-Pilot User Licenses



answers are:


Interactive forms

Bots

Triggers


28.Pick out the non-scheduler option from the following.


Team scheduler

Scheduler assigned for the process on the Deployment tab

Global/default scheduler

Bot scheduler


answer is:


Bot scheduler


29.Which of the following individuals checks in processes and their dependencies?


Bot Creator

Automation Co-Pilot Scheduler User

Automation Co-Pilot Process Scheduler

Automation Co-Pilot Manager


answer is:


Bot Creator


30.Who has the privilege to manage users and the related tasks such as creating teams and assigning members to the team?


Automation Co-Pilot Administrator

Automation Co-Pilot User

Automation Co-Pilot Manager

Bot Creator


answer is:


Automation Co-Pilot Administrator


Which of the statements below are true of the Process Editor? Select all that apply.


Configures when a bot should execute

Branches based on user input

Runs remote bots unattended

Displays correct data back to users

Exchanges data across multiple teams

Shares requests with all team members and owners


answers are:


Configures when a bot should execute

Branches based on user input

Displays correct data back to users


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